Transforming Customer Experiences with Ecommerce Site Search
If there’s one thing that modern-day shoppers have in common, then it’s that they want what they want when they want it. Rapid advances in technology …
5 Ways to Treat (and Not Trick) Customers This Halloween
The Holiday season is well and truly upon us. And whilst it can be tempting to think ahead to Black Friday and Christmas, research suggests that …
3 Key Areas In The Webshop Conversion Optimisation Cycle
Every year, the (Dutch) Shopping Tomorrow initiative brings together a large group of subject matter experts (450 this year) to tackle specific business challenges about—you guessed …
8 Ways to Improve Your Digital Customer Service
Welcome to the first instalment of Vaimo Accelerate — our new content feature filled with pragmatic, how-to commerce advice to help your business grow and succeed. …
Say Hello to the Modern-Day Shopper
Customer experience. If you’re operating in the world of commerce then you can’t go very far without bumping into this expression. It was certainly the leading …
Personalisation and Presents — the Link
When was the last time you received a birthday present you didn’t like or want?
Boost Client Relationships & Grow Customer Lifetime Value
Perhaps one of, if not the most important metric for your business should be your Customer Lifetime Value (CLV). The measurement forecasts how much an individual …
Webinar: B2B vs B2C customer experience – are they merging?
B2B vs B2C customer experience… are the differences shrinking? B2B customer experiences are becoming increasingly similar to those in the B2C field, so Vaimo is bringing …
The critical aspects of CX for B2B growth
According to recent findings from Statista, B2C eCommerce sales will hit $2.1 trillion worldwide whilst B2B eCommerce sales will reach a whopping $7.6 trillion. It’s clear, …
Be mine: Attracting customers for Valentine’s Day
Any holiday is the perfect occasion to offer extra incentives for your customers to drop by and shop, and Valentine’s Day is no exception. Our Ecommerce …
Find Your Customer in the Maze of Omni and Multi-Channel
The only constant in modern commerce is that today’s knowledge and technology is obsolete tomorrow. Stay ahead of the game by keeping one mantra in mind: …
Innovation via Product Personalisation: Videos
On November 23rd, 2016, Vaimo UK, together with Digital Forming and Oban Digital, hosted an event all about product personalisation in an online shop. Visitors were able to explore …
